Effective Date: January 1, 2020
Any questions or concerns regarding the Foundation’s privacy and data protection practices can be directed to our Department of Finance and Administration by using our online Contact Form or by calling (855) 655-8724.
INFORMATION WE COLLECT
The Foundation collects data to provide the Services you request, process grant applications, process donations, ease your navigation on our websites, communicate with you, and improve your experience using the Services. Some of this information is provided by you directly, such as when you register for the Services. Some of the information is collected through your interactions with the Services. We collect such data using technologies like cookies and other tracking technologies, error reports, and usage data collected when you interact with the Foundation Services running on your device.
Please be aware that the information you choose to provide in your account may reveal or identify information that is not expressly stated (for example, if you choose to provide your picture, your picture may reveal your gender. The data we collect depends on the Services and features thereof that you use, and includes the following:
Identifiers. Such as a real name, age, marital status, alias, postal address, phone number, driver’s license or state identification, signature, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Credentials. We process passwords and related security information used for authentication and account access and information security purposes.
Payment information. We may collect your bank account number, credit card number, debit card number, or any other financial information when you make donations to or receive grants from the Foundation.
Financial information. We may collect your annual household income, salary, tax return, W-2’s, and paystubs.
Professional or employment-related information. Such as education, job title, employer, name, employment history, offer letter, supervisors name, and salary.
Usage data. We collect personalized information about your use of the Services, to better understand uses thereof and identify potential improvements, as well as to send you promotional communications or offers tailored to your use of the Services and interest thereto.
Information on the web pages you visit on the Services and the search terms you enter on the Services.
Information regarding the performance of the Services and any problems you may experience while using them. This information enables us to diagnose problems and offer support in resolution.
Data about your device and the network you use to connect to the Services, including IP address, device identifiers, and regional and language settings.
Web requests. We collect information regarding every web request sent to our servers. This information is used to provide support, as well as to assess usage and performance of the Services. The data collected for each request can include such things as timestamps, any exception messages, user agent, IP address, and request time and duration.
Location data. We collect your IP address and infer location such as city or postcode therefrom, when necessary in order to provide you with the Services or to send you promotional communications or for customer relationship management purposes.
Content. We may collect the content of messages you send to us, such as feedback or questions you ask our technical support representatives, when necessary to provide you with the Services. We will collect and utilize any data files you send to us for troubleshooting and improving the Services.
Surveys and Studies. We may ask you to participate in a survey or study; and may request information from you. Participation is voluntary, and you have the choice of whether to disclose any requested information.
Third Party Services
HOW WE USE PERSONAL DATA
We will only use your personal data when the law allows us to. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
The Foundation uses information that we collect from customers and visitors for the purposes of:
providing the Services;
processing your donations or making grant distributions to you;
determining your eligibility for grants;
evaluating your candidacy as a volunteer;
providing ongoing support;
communicating with you, including promotional communications;
providing information about other Services;
helping us run our organization, for example to improve the Services or our security, train staff or perform marketing activities;
enable you to communicate, collaborate, and share information with users you designate;
complying with our legal obligations; and
accounting and other administrative purposes.
Examples of the uses of information include:
Providing Services. We use data to carry out your transactions with us and to provide Services to you. Often, this includes personal data such as email, name and address. We may collect additional information when you register to use the services, including contact information and credentials. We may use this data to diagnose and address problems and provide other support services.
Payment Processing. If you make donations or receive grants through the Services, the transaction may be handled by our service providers or third party vendor(s) responsible for processing your payment (“Payment Processors”). These entities have their own privacy policies and those terms will apply to you. Please be sure to review them at the links provided during payment processing.
Improving the Services. We use data to continually improve the Services, including adding new features or capabilities. Data is collected throughout your interactions with the Services that enable us to understand customer usage and tailor future capabilities.
We track general, non-personalized information (e.g., operating system, browser version and type of device being used) to know how many people visit specific pages of the Services or utilize specific areas of the Services so that we may improve those Services. We may use your IP address to customize services to your location, such as the language displayed on the Services.
Please note that we use IP addresses on a highly restrictive basis to analyze trends, to administer the site, and to collect general information for aggregate use.
Marketing and Event Communication. We use personal data to deliver informational, marketing, and event communications to you across various platforms, such as email, direct mail, social media, and online via the Services. We also may send you invitations to events relating to the Services that occur nearby you, based on your address.
If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. We also maintain email preference centers for you to manage your information and marketing preferences. For information about managing email subscriptions and promotional communications, please visit the Your Rights Regarding Personal Data section of this privacy statement. Please remember that even if you opt out of receiving marketing emails, we may still send you important Services information related to your accounts and subscriptions.
Collaboration and Sharing. The Services offer collaboration features or other integrated tools, which allow you to share your content through the Services. As a function of the collaborative nature of the Services, the use of such features enables the sharing of your content with the public. Some of the information is collected from your use of, and interactions with, us and others on social media, including but not limited to Facebook, Twitter, Instagram, and LinkedIn (collectively, “Social Media”).
HOW WE SHARE PERSONAL DATA
We may provide your personal data to:
outsourced service providers who perform functions on our behalf.
our authorized agents and representatives, who provide services on our behalf, such as training service providers;
anyone expressly authorized by you to receive your personal data;
anyone to whom we are required by law to disclose personal data, upon valid and enforceable request thereof.
We will access, disclose and preserve personal data, when we have a good faith belief that doing so is necessary to:
comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies, upon valid and enforceable request thereof; or
operate and maintain the security of the Services, including to prevent or stop an attack on our computer systems or networks.
Please note that some of the Services may direct you to services of third parties whose privacy practices differ from the Foundation’s. If you provide personal data to any of those services, your data is governed by their privacy statements or policies. USBG National Charity Foundation is not responsible for the privacy practices of these other websites. Please review the privacy policies for these websites to understand how they process your information.
HOW YOU MAY SHARE PERSONAL DATA
Certain features of the Services may allow you to share information with others. Please do not share your personal data or the personal data of others through the sharing features. You are the controllers of personal information you share through the sharing features of the Services.
You can log in to the Services using sign-in services such as Facebook, Google, or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on the Services to your profile page to share with others within your network.
Community Forums and Blogs
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services or transmitted to other users of the Services or third parties, including, for example, third party websites and services like Social Media that are integrated into or linked to the Services (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Services or third parties with whom you may choose to share your User Contributions. Such third parties may have their own policies and terms that apply to your User Contributions, and we are not responsible for any third party’s policies or terms. We cannot and do not guarantee that unauthorized persons will not view your User Contributions.
To request removal of your personal information from our blog or testimonials, contact us through our online Contact Form. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
To review the Foundation Terms of Service please visit: https://www.usbgfoundation.org/terms-of-service
HANDLING OF PERSONAL DATA
Security of Personal Data
The Foundation is committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal data. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements.
These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training.
We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
If we become aware of a breach that affects the security of your personal data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, the Foundation will provide any such notice that the Foundation must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.
Storage and Transfer of Personal Data
The Foundation also collaborates with third parties such as cloud hosting services and suppliers located around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal data within the Foundation or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal data is processed, secured, and transferred according to applicable law.
If you would like to know more about our data transfer practices, please contact our Information Security Office using our online Contact Form.
Retention of Personal Data
The Foundation retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g. statute of limitations).
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
The Foundation respects your right to access and control your personal data. You have choices about the data we collect. When you are asked to provide personal data that is not necessary for the purposes of providing you with the Services, you may decline. However, if you choose not to provide data that is necessary to provide the Services, you may not have access to certain features of the Services.
We aim to keep all personal data that we hold accurate, complete and up-to-date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. If you believe that the information we hold about you is incorrect, incomplete or out-of-date, please contact us using our online Contact Form.
Access to personal data: In some jurisdictions, you have the right to request access to your personal data. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal data if it is inaccurate or requires updating. You may also have the right to request deletion of your personal data. Please note that such a request could be refused because your personal data is required to provide you with the Services you requested, e.g. to send an invoice to your email address, or that it is required by the applicable law.
Marketing preferences: If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via e-mail, postal mail or telephone about the Foundation Services and events that may be of interest to you, including our newsletter.
Marketing e-mail communications you receive from the Foundation will generally provide an unsubscribe link or instructions on how to opt-out of receiving future e-mail or to change your contact preferences. E-mail communications may also include a link to directly update and manage your marketing preferences. You can also request changes to your contact preferences by contacting the Foundation through our online Contact Form.
Please remember that even if you opt out of receiving marketing emails, we may still send you important Services information related to your accounts and subscriptions.
California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please contact us through our online Contact Form l with “California Privacy Rights” in the subject line or write us at: USBG National Charity Foundation, Attention: Information Security Office.
COOKIES & OTHER TECHNOLOGIES
We may combine the information we collect via Cookies with personal data that we have collected from you to learn more about how you use the Services to improve them.
Types of Cookies
We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on the Services can be grouped into the following categories:
Strictly Necessary: These Cookies are necessary for the Services to work properly. They include any essential authentication and authorization Cookies for the Services.
Functionality: These Cookies enable technical performance and allow us to “remember” the choices you make while browsing the Services, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
Performance/Analytical: These Cookies allow us to collect certain information about how you navigate the Services running on your device. They help us understand which areas you use and what we can do to improve them.
Targeting: These Cookies are used to deliver relevant information related to the Services to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit the Services. Some of these types of Cookies on the Services are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to the Services.
Cookies Set by Third Party Services
To enhance our content and to deliver a better online experience for our users, we sometimes embed images and videos from other websites on the Services. We currently use, and may in future use, content from Social Media websites and services. You may be presented with Cookies from these third party websites. Please note that we do not control these Cookies. The privacy practices of these third parties will be governed by the third parties’ own privacy statements or policies. We are not responsible for the security or privacy of any information collected by these third parties, using Cookies or other means. You should consult and review the relevant third party privacy statement or policy for information on how these Cookies are used and how you can control them.
How to Control and Delete Cookies
Cookies can be controlled, blocked or restricted through your web browser settings. Information on how to do this can be found within the “Help” section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access the Services, you will need to manage your Cookie preferences across these environments.
If you are using a mobile device to access the Services, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device.
To learn more about Cookies and web beacons, visit www.allaboutcookies.org.
Pixels (aka web beacons/web bugs/java script). We may use Pixels to automatically record certain technical information about your interactions with us when you visit the Service or otherwise engage with us, to help deliver Cookies on our Service, or count users who have visited the Service or used our services. We may also include web beacons in our promotional e-mail messages or newsletters to determine whether you open or act on them for statistical purposes. “Pixels” are tiny graphics (about the size of a period at the end of a sentence) with unique identifiers used to track certain online actions, movements and related information of Service users. Unlike Cookies, which are stored on a user’s computer hard drive, Pixels are embedded invisibly on web pages or in HTML-based emails. The data we receive through Pixels allows us to effectively promote the Service to various populations of users, and to optimize external advertisements about the Service that appear on third-party websites.
Do Not Track
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including the Foundation, do not respond to DNT signals.
SERVICES ARE NOT INTENDED FOR CHILDREN
You must be at least the age of majority in your place of residence to use the Services. The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the Services.
California Minors: While the Services are not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly available content that you have submitted to us, you may request removal by contacting us through our online Contact Form. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of your content or information from the Services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
QUESTIONS OR COMPLAINTS HANDLING
Contact us through our online Contact Form
Phone: (855) 655-8724
Mail: USBG National Charity Foundation
Attn: Privacy Questions
2654 W Horizon Ridge Parkway
Ste B5, PMB 252
Henderson, NV 89052